Developing a Company Style Guide
http://www.stc.org/confproceed/1997/PDFs/0213.PDF
http://www.stc.org/48thConf/postconf/stylegd.pdf

Making Technical Reviews More Efficient
http://www.stc.org/confproceed/1999/PDFs/stc-31.pdf

How to write successful direct marketing letters
http://www.stc.org/46thConf/postconf/dm_check_list.doc

Document Management Systems
http://www.stc.org/46thConf/postconf/stcdms.pdf

46th Annual Conference Resources
http://www.stc.org/46thConf/46th_post.html

Top 10 Ways to Make Your WBT Project a Success
http://www.marksteinerinc.com/Resources/Conf__Materials/WBT_Prod_2000/WBT_Producer_2000_Mark_Steiner02.ppt

Training the Brain: Building an Online Course
http://www.stc.org/confproceed/2001/PDFs/STC48-000083.PDF